Meet the Accounts Payable
Nightmare
This is what invoice processing looked like at a 200-person logistics company before we got involved.
Vendors email PDFs. Some have attachments. Some are in the body. Some are scanned sideways. Two people start opening them one by one.
Type vendor name. Tab. Type invoice number. Tab. Type amount. Tab. Did that say $1,847 or $1,347? Squint. Guess. Move on.
"We sent that invoice two weeks ago." Where is it? In someone's inbox. Nobody knows whose. Start the email chain.
This happens every few months. They find something less soul-crushing. Now you're behind and short-staffed. Again.